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The Pickering Nuclear Generating Station, on Jan. 12, 2020.Frank Gunn/The Canadian Press

An investigation into a mistaken alert about an incident at the Pickering Nuclear Generating Station will be completed fairly quickly, Ontario’s solicitor general said Monday.

Sylvia Jones tapped the chief of Emergency Management Ontario to investigate how the alert warning of an unspecified problem at the facility was sent in error to cellphones, radios and TVs across the province at about 7:30 a.m. Sunday.

“It’s very important for me, for the people of Ontario, to know exactly what happened on Sunday morning,” said Jones. “Having said that, I do not anticipate this is going to be a long, drawn-out investigation. I want to know what happened and equally important, I want some recommendations on insurances and changes we can make to the system to make sure it doesn’t happen again.”

Initial observations suggest human error was responsible for the alert that was sent out during routine tests of the emergency alert, Jones said.

“This has never happened in the history of the tests that they do every day, twice a day, but I do want to know exactly all of the issues related to it, whether it was one human error or whether it was a series of things.”

A follow-up alert was sent to cellphones nearly two hours after the original notification.

NDP energy critic Peter Tabuns is critical of that delay.

“That’s a long time for people to be waiting to find out what’s really going on,” he said. “If people lose confidence in this system, the ability to use it when there is a real emergency will be impaired. That’s dangerous.”

Treasury Board President Peter Bethlenfalvy, who represents the riding of Pickering-Uxbridge, said getting that alert Sunday morning was “a shock to the system,” and he too wants the investigation to address the reason for the all-clear delay.

“We all have a lot of questions,” he said. “I think the public has every right to know exactly what went on and we feel exactly the same way.”

People in the community know the facility is safe, Bethlenfalvy said.

“We have some of the safest nuclear assets in the world – the safest – at 60 per cent of Ontario’s electricity,” he said.

The wording of the alert caused much initial confusion, warning residents within 10 kilometres of the plant of “an incident,” though there was no “abnormal” release of radioactivity and residents did’t need to take protective steps, but emergency crews were responding.

In the event of a real emergency, the wording would be different, Jones said.

“There are a number of different alerts that are already prepared and are ready to go,” she said. “We have the ability to localize it to the communities that are impacted, but because this was a test, it went provincewide.”

Jones said she expects the results of the probe to be made public.

The Pickering nuclear plant has been operating since 1971, and had been scheduled to be decommissioned this year, but the former Liberal government – and the current Progressive Conservative government – committed to keeping it open until 2024. Decommissioning is now set to start in 2028.

It operates six CANDU reactors, generates 14 per cent of Ontario’s electricity and is responsible for 4,500 jobs across the region, according to OPG.

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