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Are you getting value from your adviser? Try Rob Carrick’s checklist

Investors will soon see more detailed information about the advice fees they pay. To assess these fees, consider both the amount paid and the value received. Here are some thoughts on how to judge value. This list was compiled through a collaboration between personal finance columnist Rob Carrick and his network of advisers on LinkedIn.

To download a printable Excel sheet of this checklist, click here.

TOPICYESNO
I hear from my adviser at least once a year (form e-mails don't count)
I can call or e-mail my adviser and get a response in 24 hours or so
My adviser conducts herself or himself as a provider of advice, not a seller of products
My adviser has asked me questions about life, goals and aspirations
My adviser makes me feel like I'm a valued client
My adviser has gone through some sort of financial planning process with me
My spouse's views and goals are addressed
My adviser is like a coach, offering support and trying to get me to improve my financial habits
My adviser covers matters beyond investments like debt, home ownership, taxes, estate planning
My adviser built my portfolio with the goal of meeting my financial goals more than meeting a target return
I have a clear understanding of what I have in my portfolio, and why
My adviser has talked me out out of panic selling in a down market
My adviser has explained the cost of owning the investment products I own, and how it compares
My adviser considers all options for my portfolio and doesn't hustle in-house products
My adviser understands my tolerance for losing money because he or she has asked me about this in detail
My adviser has helped me understand that not everything in my portfolio will make money at the same time
My adviser is a simplifier - I come out of out interactions with greater clarity rather than a bunch of terms I have to look up online
My adviser owns it when things don't go according to plan and makes adjustments

Scoring: Count up your Yes answers

14 and up: Solid value
11 to 13: Not bad
8 to 10: Just OK
5 to 7:Weak
4 or less: See ya

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