Skip to main content

The Globe and Mail

Can your adviser answer these four questions?

Couple with financial advisor

Jupiterimages/(C) 2008 Jupiterimages

Of all the questions you've ever asked your financial adviser, there are four very important ones I'm willing to bet you never thought to ask.

It's in an adviser's interest to offer a wide range of products. Based on my experience, most established brokers hold more than 200 assorted mutual funds, stocks, corporate bonds, exchange traded funds, GICs and other securities.

What is the capacity of an adviser to research, recommend and track the changing circumstances of such a broad array of products? A GIC doesn't require much of an adviser's time, but a stock demands much more analysis. Company operations are often complex and must be viewed in context with sector trends, macroeconomic conditions and other criteria.

Story continues below advertisement

So how can you tell if your adviser knows his or her stuff? The following questions will reveal plenty.

How many securities do you follow?
Studies have shown that too much choice can lead to bad decision-making. You can avoid product overload by choosing investment firms that manage model portfolios. Such firms employ established processes for investing portfolios using similar securities for each client.

Have you read the prospectus for each security you sell?
Ellen Bessner points out in her article, Don't Shoot the Messenger, that advisers testifying before Canadian securities regulators often answer 'no' when asked if they read the prospectus prior to recommending a security. In fact, advisers commonly rely on an abbreviated version of the prospectus called a green sheet; an informative collection of marketing sound bites about the product in question.

Most advisers stay current on previous recommendations by reading newspaper articles and analyst research reports. It begs the question, how much does an adviser, with no particular background or experience, really know about mining companies, new technologies, retailers or any of the other industries they recommend?

For your adviser to get you better returns – to outperform the market return and other advisers -- he or she must be better informed than the competition in order to recommend superior securities.

Are we trying to beat the market return with my portfolio?
This is a big one. After all, if you're not getting a higher return, why bother with the research, product recommendations and fees?

What is your advantage that will allow you to outperform?
If your adviser can recommend securities and achieve returns that beat the market benchmark, then great! Stick with him or her. If not, perhaps it's time to take your business elsewhere, or consider indexing, which is designed to deliver the market return, but not outperform it.

Story continues below advertisement

These aren't trick questions. Since you are literally putting your financial future in your adviser's hands, as an investor you are entitled to clear answers.

Chris Turnbull is a Portfolio Manager at the Index House, a division of Polaris Financial Inc. and author of Your Portfolio is Broken: Who's to Blame and How to Fix It!

Report an error

The Globe invites you to share your views. Please stay on topic and be respectful to everyone. For more information on our commenting policies and how our community-based moderation works, please read our Community Guidelines and our Terms and Conditions.

We’ve made some technical updates to our commenting software. If you are experiencing any issues posting comments, simply log out and log back in.

Discussion loading… ✨

Combined Shape Created with Sketch.

Combined Shape Created with Sketch.

Thank you!

You are now subscribed to the newsletter at

You can unsubscribe from this newsletter or Globe promotions at any time by clicking the link at the bottom of the newsletter, or by emailing us at