Which car insurance company makes drivers happiest?
J.D. Power and Associates' annual Canadian Auto Insurance Satisfaction Study includes regional rankings of customer satisfaction. Did your insurer make the list? The 2012 study is based on responses from 11,620 auto insurance policyholders.
<b>Western Canada</b></br> </br> <b>Lowest satisfaction</b></br> </br> <b>ICBC</b></br> Customer satisfaction index ranking: 651 (out of 1,000)</br> J.D. Power.com Power Circle Rating: 2 (out of 5)</br> </br> <b>MPI</b></br> Customer satisfaction index ranking: 697</br> J.D. Power.com Power Circle Rating: 3</br> </br> <b> SGI</b></br> Customer satisfaction index ranking: 699</br> J.D. Power.com Power Circle Rating: 3</br>
<b>Atlantic and Ontario</b></br> </br> <b>Highest satisfaction</b></br> </br> <b>Grey Power</b></br> Customer satisfaction index ranking: 786 (out of 1,000) </br> J.D. Power.com Power Circle Rating: 5 (out of 5)</br> </br> <b>Co-operators</b></br> Customer satisfaction index ranking: 774</br> J.D. Power.com Power Circle Rating: 4</br> </br> <b>Belairdirect</b></br> Customer satisfaction index ranking: 768</br> J.D. Power.com Power Circle Rating: 4 </br>
<b>Atlantic and Ontario</b></br> </br> <b>Lowest satisfaction</b></br> </br> <b>Desjardins General Insurance</b></br> Customer satisfaction index ranking: 729 (out of 1,000)</br> J.D. Power.com Power Circle Rating: 2 (out of 5)</br> </br> <b>Dominion of Canada </b></br> Customer satisfaction index ranking: 731</br> J.D. Power.com Power Circle Rating: 2</br> </br> <b>TD Insurance</b></br> Customer satisfaction index ranking: 739</br> J.D. Power.com Power Circle Rating: 2 </br>
<b>Quebec</b></br> </br> <b>Highest satisfaction</b></br> </br> <b>La Capitale</b></br> Customer satisfaction index ranking: 850 (out of 1,000) </br> J.D. Power.com Power Circle Rating: 5 (out of 5)</br> </br> <b>Personal</b></br> Customer satisfaction index ranking: 842</br> J.D. Power.com Power Circle Rating: 5</br> </br> <b>Desjardins General Insurance</b></br> Customer satisfaction index ranking: 832</br> J.D. Power.com Power Circle Rating: 3 </br>Hyundai
<b>Quebec</b></br> </br> <b>Lowest satisfaction</b></br> </br> <b>TD Insurance</b></br> Customer satisfaction index ranking: 764 (out of 1,000)</br> J.D. Power.com Power Circle Rating: 2 (out of 5)</br> </br> <b>Aviva Insurance</b></br> Customer satisfaction index ranking: 805</br> J.D. Power.com Power Circle Rating: 2</br> </br> <b>National Bank Insurance </b></br> Customer satisfaction index ranking: 817</br> J.D. Power.com Power Circle Rating: 3 </br>