It's one thing to be a punching-bag for your bosses, but what about the zingers from your supposedly well-intentioned colleague or office rival? Harvard Business Review says keep cool – and remember that karma is on your side.
"Whether it's an office rival or a well-intended colleague, someone will likely say something punitive or hurtful to you at some point in your career.
When it happens, remember:
Don't respond right away
Resist the temptation to snap back. There is no use in getting angry or creating a nasty paper trail. Take time to cool off and then reply cordially.
Determine if you're overreacting
Ask yourself whether the comment was really that bad. Sometimes a thoughtful offer to help can seem like an insult.
Forgive, but remember
Don't hold a grudge, but keep in mind that if you are ever asked for a reference about the person, you can give a frank answer."
Today's management tip was adapted from How to Deal with Critics by Dorie Clark.