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Managing a culture shift, one step at a time

Rather than totally overhauling a company's culture, it pays to focus on a few critical shifts at a time, says Harvard Business Review.

"Many leaders try to change their company's culture in tandem with new strategies, such as mergers or turnarounds. But most cultures are so entrenched that wholesale change is near impossible.

Instead, choose your battles and focus on a few critical shifts. First observe the behaviours prevalent in your organization now. Then compare that with how people would act in an ideal situation where their actions supported the new business objectives.

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Prioritize the behaviours that will have the greatest impact on your company's ability to implement its strategy. Choose ones that will be widely visible to others and are most likely to be emulated. Emphasizing just a few will allow you to move the needle on culture change much more easily."

Today's management tip was adapted from Culture Change that Sticks, by Jon R. Katzenbach, Ilona Steffen, and Caroline Kronley.

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