Skip to main content

The Globe and Mail

France Télécom probed over spate of staff suicides

Employees of France Télécom demonstrate in front of the company’s headquarters in Marseille Oct. 20, 2009, to protest against a wave of suicides at the former state monopoly that unions blame on restructuring and work pressure. The banner reads "No to Torment at Work. No to the Stress. No to 150 Employees in the Same Workplace."


France Télécom SA was placed under investigation on Friday over the company's alleged role in a wave of staff suicides, two days after its former chief executive officer was similarly targeted.

The telecommunications company, ex-CEO Didier Lombard and two senior executives all now face an investigation into tough management practices amounting to psychological harassment.

Besides alleged harassment, the management style at France Télécom is also being investigated for possibly hindering the functioning of the company and violating workers' hygiene and safety standards, a legal source said.

Story continues below advertisement

France Télécom was hit by a wave of employee suicides beginning in 2008 that took the lives of more than 30 workers in two years, including a man who stabbed himself in the stomach during a staff meeting and a woman who threw herself out of a window.

Blamed on workplace stress, the suicides continued in 2010, taking the lives of five workers in 10 days in one particularly difficult period.

The company, in which the French government holds a minority stake, denied it had acted illegally.

"France Télécom again denies having put into place a deliberate strategy aimed at causing suffering at work to create conditions that would lead to the departure of employees," it said in a statement.

It added that the company's acts "could have been interpreted badly," and acknowledged that in certain situations it had identified a link between the working environment and suicide.

Such investigations in France usually lead to trial and the crime of "moral harassment" can be punished with one year in prison and €15,000 ($18,400 U.S.) in fines.

Mr. Lombard, who stepped down amid criticism in 2010, was head of France Télécom when it was engulfed in controversy linked to the suicides of more than 30 employees in 2008 and 2009, a decade after its privatization.

Story continues below advertisement

Investigating magistrates have widened the case to include 80 cases, which include suicide attempts and nervous breakdowns.

Unions have said that forced moves and impossible performance targets were partly behind the rash of suicides, but the company has said that rate was no higher than in the general population.

A February, 2010, report written by government labour inspectors and viewed by Reuters said France Télécom had ignored warnings from doctors about the mental health of some employees.

It pointed to a restructuring plan that sought to reduce headcount by 22,000 and put 10,000 other workers in new positions as having a "pathological effect" on staff morale.

On Wednesday, Mr. Lombard's attorney, Jean Veil, called the accusation against his client "stunning," saying the former CEO was being accused of harassment against people he had never met.

Two other former senior executives at France Télécom have been summoned by investigating magistrates.

Story continues below advertisement

Report an error

The Globe invites you to share your views. Please stay on topic and be respectful to everyone. For more information on our commenting policies and how our community-based moderation works, please read our Community Guidelines and our Terms and Conditions.

We’ve made some technical updates to our commenting software. If you are experiencing any issues posting comments, simply log out and log back in.

Discussion loading… ✨