E-mail obtained by The Globe and Mail
From: Gord Nixon - CEO
Sent: Sunday, April 07, 2013 10:46 PM
Subject: Message from Gord Nixon - RBC clarifies recent media reports | Message de Gord Nixon - RBC fait la lumière sur les récents rapports dans les médias
To all employees in Canada
RBC clarifies recent media reports
Over the last 24 hours there has been Canadian media coverage alleging that RBC has hired temporary foreign workers to replace RBC employees. I would like to provide you with some context about this story and assure you that RBC has not hired temporary foreign workers to take over the job functions of these employees.
In this case, we have a contract with a vendor to support specific technology requirements, which impacts approximately 45 employees. In keeping with standard business practices, when transitioning activities, our vendor has temporarily assigned a number of their employees onsite at RBC to affect this transition with a small number remaining on a go forward basis. We have already identified positions for a number of affected staff and we will continue to work diligently to find suitable roles for the remaining staff.
To provide broader context for our vendor strategy, like most businesses, we partner with external vendors to improve and extend our product and services offering to meet our client needs, and improve our operational effectiveness.
With over 57,000 employees in Canada, RBC continues to create jobs in many businesses and functions and we have a strong track record of retraining and redeploying our staff affected by these types of changes.
Our goal remains to provide outstanding advice and service to our clients, and we continue to rely on your skills and commitment to always earn the right to be our clients’ first choice.
President & Chief Executive Officer