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The U.S. flag is seen in front of an apartment building, outside the embassy of the United States (not pictured), in Havana, Cuba April 17, 2019. REUTERS/Fernando MedinaFERNANDO MEDINA/Reuters

Advanced brain scans found perplexing differences in U.S. diplomats who say they developed concussion-like symptoms after working in Cuba, a finding that only heightens the mystery of what may have happened to them, a new study says.

The Canadian government acknowledges that nine adults and five children from diplomatic families posted to Havana have suffered similar afflictions, including nausea, dizziness, headaches and trouble concentrating. The cause of the symptoms is not known and Cuban authorities have insisted they’re as puzzled and as eager to get to the bottom of the mystery as anyone.

Extensive imaging tests on the American diplomats showed the workers had less white matter than a comparison group of healthy people and other structural differences, researchers said.

While they had expected the cerebellum, near the brain stem, to be affected given the workers’ reported symptoms – balance problems, sleep and thinking difficulties, headaches and other complaints – they found unique patterns in tissue connecting brain regions.

Ragini Verma, a University of Pennsylvania brain-imaging specialist and the lead author, said the patterns were unlike anything she’s seen from brain diseases or injuries.

“It is pretty strange. It’s a true medical mystery,” Dr. Verma said.

Co-author Randel Swanson, a Penn specialist in brain-injury rehabilitation, said “there’s no question that something happened,” but imaging tests can’t determine what it was.

An outside expert, University of Edinburgh neurologist Jon Stone, said the study doesn’t confirm that any brain injury occurred nor that the brain differences resulted from the strange experiences the diplomats said happened in Cuba.

The results were published on Tuesday in the Journal of the American Medical Association. A journal editorial says the study may improve understanding of the reported symptoms, but that the relevance of the brain differences is uncertain.

In a statement, the U.S. State Department said it “is aware of the study and welcomes the medical community’s discussion on this incredibly complex issue. The Department’s top priority remains the safety, security and well-being of its staff.”

Starting in late 2016, the diplomats in Havana complained of health problems from an unknown cause. One U.S. government count put the number of American staff affected at 26.

Canada cut its embassy staffing in Havana in half last January after the 14th complaint from a Canadian.

Some victims reported hearing high-pitched sounds similar to crickets while at home or staying in hotels, leading to an early theory of a sonic attack. The Associated Press has reported that an interim FBI report found no evidence that sound waves could have caused the damage.

Dozens of U.S. diplomats, family members and other workers sought exams. The new study reports on 40 of them tested at the University of Pennsylvania. A group analysis of results from advanced MRI scans found brain differences in the diplomat group compared with 48 healthy people with similar ages and ethnic background.

Workers had MRI tests about six months after reporting problems, but because their brains were not scanned before their Cuba stints they can’t know if anything changed in their brains, a drawback of the study that the researchers acknowledge.

The University of Edinburgh’s Dr. Stone said the new study has several other limitations that weaken the results, including a comparison group that wasn’t evenly matched to the patients.

“If you really want to suggest that something fundamentally different happened in Cuba … then the best control group would be 40 individuals with the same symptoms who hadn’t been to Cuba and had no history of head injury,” Dr. Stone said.

The latest study builds on earlier preliminary reports involving 21 U.S. workers who got brain scans showing less detailed white-matter changes. The new study includes 20 of those workers.

A previous study from the University of Miami found inner-ear damage in some workers who complained of strange noises and sensations, but it also lacked any presymptom medical records.

Although some workers have persistent symptoms, most have improved with physical and occupational therapy, are doing well and have returned to work, Dr. Swanson said.

As more time passes, he said, “It’s going to be harder and harder to figure out what really happened.”

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